Got-A-Scratch is your stainless steel removal expert in the Albuquerque, Santa-Fe and surrounding area. We specialize in stainless steel repairs of all kinds on: sinks, ranges, dishwashers, vent hoods, refrigerators, B-B-Q’s and elevators. Where there is a scratched, scorched, scuffed or damaged stainless steel surface, we can help. The process we use is endorsed by all of the appliance manufacturers including: From Got-A-Scratch you can expect as standard: •  Industry Leading Products & Processes •  Same Day Transformations •  Friendly and Approachable Technician •  And much, much more! Call us today for a free quote on your stainless steel scratch repairs and bring back the beauty of your stainless steel surfaces with Got-A-Scratch. (505) 890-3835 Call or email any time for a free no obligation quote. Questions & Answers This site is not affiliated with Bosh, Dacor Electrolux, Siemes, Gaggenau, GE, Sub-Zero, Thermador, Viking, or Wolf. All trade marks are property of the trade mark owners. Services: Stainless Steel Appliance Scratch Repair Stainless Steel Sink Scratch Repair Stainless Steel Oven Range Scratch Repair Remove stains from Stainless Steel Why was the removal of scratches, scuff marks, stains and scorch marks impossible in the past? Wouldn't it be easier to replace damaged surface instead of repairing? Why does stainless steel scratch easily? My stainless steel has a clear coat to prevent finger prints can the scratches be repaired? Why did my stainless steel discolored after a carpet company cleaned my grout? Is it safe to clean stainless steel with the abrasive pad made by 3M®? Is stainless steel rust proof? The appliance sales person said that my stainless appliance has a "chromium cap" that will protect my stainless steel appliance from corrosion. What is a "chromium cap"? Is stainless steel recyclable? How can the "chromium cap" be damaged? Is stainless steel hygienic? Do some appliance manufactures use different grades of stainless steel? Q Why was the removal of scratches, scuff marks, stains and scorch marks impossible in the past?       BACK TO TOP   A Until now, repairing damage to stainless steel meant replacement because an attempted repair would change the color of the stainless steel; and not match the existing finish. We now have the ability to make repairs, blend finishes and return most stainless steel to near new condition. Q Wouldn't it be easier to replace damaged surfaces instead of repairing?     BACK TO TOP A No, replacing stainless steel parts is expensive and the removal and replacment of parts can result in damage to other surfaces. The system used by Got-A-Scratch costs a fraction of the cost of replacement, and is endorsed by all of the major appliance manufacturers. Q Why does stainless steel scratch easily?       BACK TO TOP If you look at stainless steel finishes closely you will notice they have a grained or brushed finish. The finish is created by creating a series of peaks and valleys. These peaks are fragile and can be damaged easily. Q My stainless steel has a clear coat to prevent finger prints can the scratches be repaired?        BACK TO TOP A No, in an effort to make cleaning easier and protect surfaces some manufactures apply specialized coating or synthetic skins. Once the finish is damaged nothing can be done to repair the damage. Q Why did my stainless steel discolor after a carpet company cleaned my grout?       BACK TO TOP A Stainless steel appliances can be damaged by some cleaners used to clean stone, tile and grout. Even the fumes from certain cleaners can discolor, or damage the surface of stainless steel. Know what’s being used to clean the surfaces in your home. This is also true for a well-meaning housekeeper (if you’re lucky enough to have one) who might need to be told not to use green abrasive pads on the stainless steel.. In most cases, the damage from improper cleaners can be repaired, but avoidance is the best defense. Q Is it safe to clean stainless steel with the green abrasive pads?       BACK TO TOP A No, the finished surface of stainless steel is very fragile. If you look closely, you’ll notice the finish is a series of peaks and valleys, referred to as the grain or finish. Green abrasive pads will most likely leave scratches or swirl marks on most stainless steel finishes. Q Is stainless steel rust proof?       BACK TO TOP A No, stainless steel is rust and corrosion resistant but not rust proof. Stainless steel is an alloy of iron that contains more than 10 percent chromium. In the process of making it, a little of the chromium in the alloy is used to form the hard oxide coating on the surface. If this is taken off, through corrosion or wear, the steel rusts like regular steel. Q Is stainless steel recyclable?       BACK TO TOP A Yes, stainless steel will last a lifetime and is 100% recyclable. Q The appliance sales person said that my stainless appliance has a "chromium cap" that will protect my stainless steel appliance from corrosion. What is a "chromium cap"?       BACK TO TOP A Stainless steel is an alloy of iron that contains more than 10 percent chromium. Some of the chromium creates an invisible shield against corrosion. If the chromium shield is damaged stainless steel can show signs of corrosion. Q How can the "chromium cap" be damaged?       BACK TO TOP a) Using anything abrasive to clean the surface b) Mineral deposits left on the surface from hard water. c) Chlorides found in many household cleaners, water, swimming pools, table salts, ECT. Q Is stainless steel hygienic?       BACK TO TOP A Yes, Stainless steel is a hygienic and corrosion resistant surface, which is the reason why it is standard to commercial kitchens, surgical instruments, meat packing facilities, and other areas where cleanliness is important. Stainless steel will not affect the flavor of food, because it does not react with acidic foods during food preparation or cooking. Stainless steel is an iron based alloy which contains a minimum of 10.5 percent chromium. The chromium works by reacting with oxygen to form a passive layer of protection that protects against corrosion. If damaged mechanically or chemically, this film is self healing as long as it has enough oxygen. restaurants, hospitals and many other facilities use stainless steel for sanitary reasons. Q Do appliance manufacturers use different grades of stainless steel?       BACK TO TOP A Yes, some manufacturers are using different grades of stainless steel to lower costs. The two grades of stainless steel are 304SS and 430SS. Due to cost, availability, and demand for the 304 SS, more 430SS is currently being used for appliances. Key Characteristics 304 SS        Non-Magnetic                     Rust resistant                     Commonly used for appliances, sinks and grills 430SS         Magnetic                     Less rust resistant                     Used in some refrigerators, microwaves and dishwashers                     Less expensive to produce © Got-A-Scratch 2012 - Division of Stone & Grout Meister, LLC Terms of Service     Privacy Policy Schedule Appointment